Performance Coaching

Course Overview

This two day Performance Coaching course has been designed for delegates with responsibility for developing others. Learning to recognise ‘when’ to coach, ‘how’ to coach, and whom to coach, using the appropriate coaching tool is important. The delegates will be provided with the coaching tools that will support them in developing others through ‘New starter tracker coaching for new employees’, ‘On the spot coaching’, ‘On the job coaching’,’ coaching tasks review coaching’, and ‘One to one performance meeting coaching’.

Key Elements

• Delegates Introductions
• Delegates perspectives on coaching.
• Job Role situations for coaching.
• Standard of Performance = K.S.A
• Below the iceberg – Exploring Attitude Coaching
• The expectations of a coach – K.S.A
• Core Communication skills for effective coaching (Questioning, Active Listening & Observation and summarising).
• Utilising ‘Interpersonal skills’ and ‘Emotional Intelligence’.
• Understanding Motivation principles in coaching individuals.
• How does the Johari window impact the coaching conversations
• The Journey of Individual’s Coaching.
• Learning ladder
• Learning cycle and learning styles.
• On the Job Process:
• On the spot coaching process
• New starter tracker coaching for new employees
• G.R.O.W performance meeting.
• Coaching a Task.
• Delivering feedback
• Consolidate the course.