1 Day(s)


Softskills Management Training

Customer Care

Customer service is one of the most important aspects of any business. It’s not just a question of reacting to your customer’s needs – it’s also about defining what they really want, even when they are not sure themselves! This course is designed to help you work positively and healthily; letting go of unhelpful feelings and issues connected with customers; enabling you to stay calm and “acceptably detached” in stressful situations.The course is designed for experienced customer care professionals.

Upcoming Dates

Please enquire for availability.


At the end of the course participants will be able to: