Minute Taking

Soft Skills Training

Upcoming Dates

  • 5 May
  • 25 July
  • 24 October
  • 25 November
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Course Overview

This course is for those who have the responsibility for accurately recording the items and events of a meeting in the form of minutes. It includes confidence building, listening and accuracy skills and skills necessary to use Microsoft Word in order to prepare and distribute a set of minutes.

Key Elements

  • Identify the roles of meeting participants (e.g. chair, minute-taker).
  • Describe the purpose of minutes
  • List the items that should be included in a set of minutes.
  • Write a preparation checklist for meetings.
  • Assess examples of “good” and “bad” minutes.
  • Set up shortcuts for commonly used text, e.g. for lists of attendees, titles, date etc.
  • Set up and use templates so that you so you can use the same layout each time you prepare your minutes
  • Create personal distribution lists, in order to email your minutes.
Duration: 1 Days

Additional Notes

  • Certificate upon completion
  • Post-course support available

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