Developing Appraisal Skills

Course Overview

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organisational performance, and feed into business and organisational planning. The appraisal interview provides a basis on which the performance of the employee can be managed throughout the year. It assists in managing performance by ensuring regular and thorough reviews take place of the employees overall performance, and by identifying longer term targets which the individual’s short term activities should be geared towards helping to achieve. The appraisal provides an opportunity for both you and the employee to exchange views and opinions on how each sees things and to gain a consensus on measurable goals and objectives. This workshop aims to provide participants with the tools and techniques to effectively manage performance. In particular, to conduct effective appraisals, provide feedback, plan for the future and increase employee motivation.

Key Elements

• Identify the linkage between staff development and business improvement.
• Identify behavioural strengths and weaknesses in the appraisal situation.
• Structure the appraisal process for maximum impact.
• Deal with poor performance including absence and under achievement and maintain positive working relationships.
• Define the roles and responsiblities of the appraiser and appraisee.
• Prepare effectively for the appraisal interview.
• Produce appropriate perfomance measures to use for performance appraisal.
• Set effective S.M.A.R.T. targets and goals.
• Demonstrate the skills necessary for an effective appraisal.
• Structure an appraisal interview.
• Effectively give and recieve feedback.
• Use questions and actively listen.