Emotional Intelligence

Course Overview

Emotional Intelligence – the ability to harness and manage emotions – has been identified as a key leadership skill. How people manage anger, stress or fear has an immediate impact on performance. Learning how to motivate yourself, manage stress and inspire those around you is crucial to personal success. This half day seminar has been put together to introduce you to the subject and show how it can be applied in a business environment.

Key Elements

• Define emotional intelligence and it's impact on interpersonal relationships.
• Explain why emotional intelligence is important.
• Outline how emotional intelligence techniques, approaches and tools can be incorporated into your usual communication style.